FAQ's an Benefits of hiring a carpet cleaning machine from us
Q: Why use us?
A: Our carpet cleaning machine hire company supplies the most effective carpet cleaning equipment for hire, at very competitive rates. Also unlike most hire companies in the surrounding areas our carpet cleaning machine hire includes delivery, collection and VAT and no hidden charges.
Q: Will I get good results?
A: We only supply market leading equipment which has a proven track record for good results. All are maintained to an impressively high standard to ensure optimum performance. Our cleaning solutions are market leading detergents and actually used by professional carpet cleaners.
Q: Is it really free delivery and collection?
A: Absolutely, delivered to you at the date and time agreed on your booking, and collected as agreed too. All made easy, no driving to a hire centre or DIY store, no trying to put the machine into the boot of a car, no parking charges and no stress in trying to get the machine back on time again. This is how it should be, easy.
Q: Are the machines easy to use?
A: All of our machines are simple to use, highly manoeuvrable and are supplied with clear instructions.
Q: Do you demonstrate on how to use the machine?
A: YES!!! As well as receiving your operating instructions, Our delivery driver will show you how to set the machine up, add the carpet cleaning solution, the method to clean your carpets and any questions you may have.
Q: How do I pay for the hiring of the machine?
A: Payment must be made on delivery of the cleaning machine by either cheque or cash. Card payments are also accepted bust must be made during booking.
Q: What happens if something gets broken,damaged or is missing?
A: We do charge for any broken or damaged equipment. Be sure equipment is used correctly & secured when not in use and protected from vandalism or loss.
- During the booking process of your hire machine you are given the option to cover the machine for damage,Breakages,missing items and even for theft.
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- Accidental damage cover
- To avoid the risk of unforeseen charges our 'accidental damage cover' option, for only £2.50, This protects you against the cost of accidental damage caused to the equipment you have hired.
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- Accidental damage & theft cover
- For even more piece of mind our 'accidental damage & theft' cover option, at £4.99 covers you for the cost of repairing accidental damage to the hired equipment but also covers you for loss by theft.
- Q: What forms of payment do you accept?
- A: You can pay for your hire machine by either cash, cheque or by credit/debit card.
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- Q: Is your on-line booking/payment secure?
- A: YES !!! 100% secure. All our credit/debit card payments are taken via 'NOCHEX' a on-line payment company which is fully encrypted and secure. Here at Luton Machine Hire we do not hold your credit card details on our servers after the transaction is complete for your financial security.
Q: How long is a weekend booking?
A: Our weekend rental means you get to use our hire machine for a the whole weekend. So, if you book a weekend carpet cleaning machine rental with us, we deliver on Friday evening and collect on Monday morning.
Q: Can I get a discount?
A: Yes, we can do more than just give you a discount, how about your money back! After your rental, recommend 3 friends and we’ll refund you the rental price when they book.
Q: How much detergent will I need?
A: When booking your carpet hire machine with us we will advise you of the correct cleaning solutions and the amount you will need.